Privacy Policy

Welcome to DragonApp (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://dragonapp.gigh.com/ (and any related services, the “Service”).

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Definitions

• Account: A unique account created for you to access our Service.

• Personal Data: Any information that can be used to identify you, such as name, email address, IP address, etc.

• Usage Data: Data collected automatically when using the Service (e.g., IP address, browser type, time on page).

• Service Provider: A third party that processes data on our behalf.

2. What Information We Collect

We collect two kinds of information:

1. Voluntarily Provided Information

   • When you register or create an account, we may ask for personal data like your name, email address, company name, and any other information you choose to provide.

   • If you contact us (for support, feedback, etc.), we may also collect those communications.

2. Automatically Collected Information (Usage Data)

   • We collect information about how you access and use the Service, including your IP address, browser type, device identifiers, pages you visit, time spent, and other diagnostic data. 

   • We may use cookies or similar tracking technologies. 

3. How We Use Your Information

We use your data for the following purposes:

• To provide, maintain, and improve the Service.

• To communicate with you about your account, service updates, or support issues.

• To monitor usage and analyze trends so we can improve user experience.

• To detect, prevent, and address technical issues and security risks.

4. Sharing Your Information

We may share your information in the following situations:

• Service Providers: We may share your personal data with third-party vendors who perform services on our behalf (e.g., hosting, analytics).

• Legal Requirements: If required by law or in response to legal processes, we may disclose your data.

• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. Data Security

• We implement reasonable security measures to protect your information.

• However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

6. Data Retention

• We will retain your personal data for as long as is necessary to fulfill the purposes described in this policy (for example, to provide the Service, comply with legal obligations, resolve disputes).

• When your data is no longer needed, we will either delete or anonymize it.

7. Your Rights (if applicable)

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• The right to access the data we hold about you

• The right to correct or update your data

• The right to delete your data

• The right to object to or restrict certain types of processing

• The right to data portability

If you want to exercise any of these rights, please contact us at the email address given below.

8. Third-Party Links

• Our Service may contain links to third-party websites or services.

• We are not responsible for the privacy policies or practices of those third parties.

• We encourage you to review their privacy policies before using those services. 

9. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time.

• When we make significant changes, we will notify you (for example via email or a notice on our site).

• Your continued use of the Service after those changes means you accept the new policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: +92 32 44078112
Address: 1st floor, Building no 75, Fairways Commercial, Defence Raya, Phase VI, Lahore, Pakistan.